Surrogates are remotely controlled life-like robots used by people in the future. Since actual persons rarely interact directly anymore, the news of a homicide comes as a surprise to FBI agents Tom Greer (Willis) and Jennifer Peters (Mitchell). The victim happens to be the son of the inventor of surrogates, Dr. Canter. He was killed while linked to a surrogate, something thought to be impossible. The investigation leads them to Miles Strickland who uses a unique weapon to kill surrogate users. He flees to the Dread Reservation, a zone in the city where only real people live, led by the Prophet (Rhames). Tom's surrogate follows him but is destroyed, forcing him to personally go out into the real world. His wife Maggie (Pike) refuses to interact with him without her surrogate.
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The Prophet is killed and revealed to be a surrogate as well, controlled by none other than Dr. Canter. Canter also takes over the surrogate of Agent Peters after she is killed in her home. He uses it to access a database of all the surrogates and plans to use a virus similar to Strickland's weapon in order to destroy all the robots and their users. Before he can finalize his plan, Tom arrives at Dr. Canter's house where he confronts him. Canter tells him he regrets what his invention has done and commits suicide. Even though he can stop it, Tom decides to allow the virus to destroy all the surrogates, but without killing their users.
As people stumble out into the world by themselves, Tom and his wife share a meaningful hug.
Best part of story, including ending:
The premise is interesting, but doesn't go anywhere, instead the film is content with mostly chases and crashes.
Best scene in story:
The sequence where one of the female surrogates is shown to have been controlled by a man. It's a poignant piece of social commentary.
Opinion about the main character:
The character is quite bland. It's funny that an idealized form of Bruce Willis would have such a bad haircut.